Privacy Policy

Last updated: August 29, 2026

Bolaigoods Global Trading Limited (“Bolai Toys,” “we,” “us,” or “our”) operates the website https://bolaitoys.com. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, submit an inquiry, upload reference files, or communicate with us.

1. Information We Collect

Information You Provide

When you submit an inquiry or contact us, we may collect:

  • Your full name
  • Business email address
  • Country or region
  • Company or brand name
  • Estimated order quantity
  • Product requirements and project details
  • Artwork, reference images, documents, or other files you upload
  • Information included in subsequent email communications

Please avoid submitting confidential information or personal data that is not necessary for evaluating your project.

Information Collected Automatically

When you visit our website, our hosting, security, and performance services may automatically process technical information such as:

  • IP address
  • Browser and device type
  • Operating system
  • Pages visited
  • Date and time of access
  • Referring website
  • Technical and security logs

This information is used to operate, secure, maintain, and improve the website.

2. How We Use Your Information

We may use the information we collect to:

  • Review and respond to inquiries
  • Evaluate product designs and manufacturing requirements
  • Prepare quotations, samples, and production plans
  • Communicate about projects, orders, packaging, and delivery
  • Provide customer service and follow-up support
  • Maintain website security and prevent spam or misuse
  • Comply with legal, accounting, and regulatory obligations
  • Improve our website, services, and business operations

We do not sell or rent personal information.

3. Legal Bases for Processing

Where applicable under data protection laws, we process personal information based on:

  • Taking steps at your request before entering into a contract
  • Performing a contract or fulfilling an order
  • Our legitimate interests in responding to business inquiries, operating our website, preventing fraud, and improving our services
  • Compliance with legal obligations
  • Your consent, where consent is required

You may withdraw consent at any time where processing is based on consent. Withdrawal does not affect processing that occurred before consent was withdrawn.

4. Artwork and Uploaded Files

Files uploaded through our inquiry form may include product concepts, artwork, reference images, specifications, or other project materials.

We use these files only to review your inquiry, assess manufacturing feasibility, prepare quotations, communicate with you, and support an agreed project.

Uploaded files should not contain personal information belonging to other individuals unless you are authorized to provide it. We do not claim ownership of your uploaded artwork or reference materials.

5. How We Share Information

We may share information only when reasonably necessary with service providers that support our business, including:

  • Website hosting and server providers
  • Email and communication service providers
  • Website security, caching, backup, and technical support providers
  • Manufacturing, sampling, packaging, logistics, or professional service partners involved in your project
  • Government authorities or legal advisers when required by law

These recipients may process information only for the relevant service or business purpose. We do not share personal information with third parties for their independent advertising purposes.

6. Cookies and Similar Technologies

Our website may use essential cookies and similar technologies required for:

  • Website functionality
  • Security and spam prevention
  • Performance and caching
  • Remembering technical preferences
  • Form operation and submission

You can control or delete cookies through your browser settings. Disabling essential cookies may affect certain website functions.

If we introduce analytics, advertising, or other non-essential cookies in the future, we will update this Privacy Policy and provide any consent mechanism required by applicable law.

7. Data Retention

We retain inquiry information and uploaded project files for up to 24 months after our last communication, unless:

  • A business relationship or order continues
  • A longer period is needed to provide requested services
  • We are required to retain records by law
  • The information is needed to establish, exercise, or defend legal claims

Order, transaction, accounting, and contractual records may be retained for longer periods where required for legal or business purposes. Information that is no longer required will be deleted or securely anonymized where reasonably practicable.

8. International Data Transfers

Bolai Toys works with customers and service providers in different countries. Your information may therefore be processed or stored outside your country or region.

Where required, we take reasonable steps to ensure that international transfers are subject to appropriate safeguards and that personal information receives a suitable level of protection.

9. Data Security

We use reasonable administrative and technical measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Please do not send highly sensitive or unnecessary personal information through the website.

10. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent
  • Request a portable copy of certain information
  • Submit a complaint to an applicable data protection authority

These rights may be subject to legal limitations and identity verification.

To make a privacy request, contact us at sales@bolaitoys.com. Please include enough information for us to identify your request. We will respond within the period required by applicable law.

11. California Privacy Information

We do not sell personal information and do not share personal information for cross-context behavioral advertising.

California residents may have rights under applicable California privacy laws, including rights to know, correct, or delete certain personal information. Requests may be submitted to sales@bolaitoys.com.

Some California privacy laws apply only to businesses that meet specified legal thresholds. Nothing in this section should be interpreted as an admission that every such law applies to Bolai Toys.

12. Children’s Privacy

This website is intended for business customers and is not directed to children. We do not knowingly collect personal information from children under 16 through this website.

If you believe that a child has submitted personal information to us, please contact us so that we can review and delete it where appropriate.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy, security, or content practices of those websites. Please review their privacy policies before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy when our website, services, or legal obligations change. The updated version will be posted on this page with a revised “Last updated” date.

15. Contact Us

For questions or requests relating to this Privacy Policy or your personal information, please contact:

Bolaigoods Global Trading Limited
Brand/Website: Bolai Toys
Website: https://bolaitoys.com
Email: sales@bolaitoys.com